Diagnose power outages with 99% accuracy
with AI-powered automation.
Trusted by global leading telcos and 80% of Fortune 500 telcos.
Why Gisual
Pinpoint Site Power Outages in Real-Time
Correlate power outages to issues with address-level precision.
Zero-Touch Incident Management
Replace costly manual processes. No more phone calls, checking utility websites, or dispatching to investigate. Your NOC gets immediate, actionable intelligence.
Integrate Directly With Your NOC
API connects seamlessly: no extra tools, swivel-chair workflows, or manual effort required.
Stop Wasted Truck Rolls
Eliminate false dispatches and deliver accurate restoration times for operations.
Proven Results with Global Leading Telecommunications Providers
ISP w/ 1M subscribers
Tickets deflected
Tier 1 Mobility Provider
ISP w/ 2.5m subscribers
The Hidden Drain on Your Operations
Power outages are silently eroding your bottom line.
Every day, your team spends countless hours chasing alarms they can't resolve because the issue isn't the network. It's the power. In fact, 22% of site-down tickets are power-related, and most of them result in wasted time, unnecessary dispatches, and frustrated customers.
Telcos Without Gisual
The Real Impact of the Status Quo
Working the Wrong Tickets
Techs lose hours on problems outside their control
Wasted Dispatches
Truck rolls sent to powerless sites burn time and budget
Delayed Repairs
Power comes back, but no one knows since there’s plant damage, so repair crews don’t roll
Unnecessary SLA Credits
Power issues wrongly counted as network failures
Storm Chaos
Limited intelligence to prioritize generator placement or triage effort
Customer Frustration
Prolonged outages and poor communication damage sense of reliability
Solution: AI-Powered Power Outage Intelligence
Gisual provides telecommunications companies with a unified API for real-time power outage intelligence. Our system diagnoses power outages with 99% accuracy in seconds to minutes.
How it works:
- Power Outage Detection: When a site goes down, your alarming or ticketing system queries Gisual's API
- Immediate Diagnosis: Gisual determines power status for any location based on address or coordinates
- Real-Time Updates: Receive power status, estimated time of restoration, and ongoing updates ongoing updates
- Automated Workflow: Tickets automatically populate with power status and projected restoration times
Integration Deployment in Hours, Not Months
Unlike traditional enterprise software that requires months of integration, Gisual delivers immediate value:
- Deploy in less than 30 minutes with out-of-the-box solutions
- Connects seamlessly to ServiceNow, SolarWinds, IBM Netcool, Remedy, ScienceLogic, and more
- Complex system integration with less than 10 hours of development
Operational Benefits
Eliminate Manual Verification:
Save 20-25 minutes
per incident
Prevent unnecessary dispatches:
Reduce non-productive
truck rolls
Accelerate Service Restoration:
Deploy resources immediately when power returns and plant remains impacted
Reduce SLA Credits:
Properly attribute outages to power issue
Improve Storm Response:
Coordinate recovery efforts based on utility
restoration timelines
Use Cases
Automate Triage to Macro Sites and Small Cell Sites
When cell sites go offline, Gisual immediately determines if the outage is power-related, allowing your team to:
Reduce Dispatches
Cell site outages no longer require speculative dispatches. With Gisual:
Manage 5G Home Internet Customer Experience
When 5G Home Internet customers lose service, determining if the issue is with the customer's power or the serving cell site is critical. Gisual:
Ready to Transform Your Network Operations?
Gisual's power outage intelligence platform delivers immediate ROI by eliminating manual verification, reducing unnecessary dispatches, and accelerating service restoration.
Join the 80% of Fortune 500 telecommunications companies already leveraging Gisual to automate power outage detection and response.